Last Updated: [06.03.2024]
Thank you for choosing IPTVChannels.com. We are committed to providing a high-quality IPTV experience. This Refund Policy outlines the terms and conditions regarding refunds for our services. By subscribing to our services, you agree to the terms set forth below.
1. General Refund Policy
Due to the nature of digital products, we provide refunds only under specific conditions. Please read our refund eligibility criteria carefully.
2. Refund Eligibility
You may be eligible for a refund if:
- You encounter technical issues that our support team is unable to resolve.
- The service does not match the description provided at the time of purchase.
Please Note: Refunds are not granted for:
- Personal preference changes or “buyer’s remorse.”
- Issues caused by customer-side technical limitations (e.g., device compatibility).
- Poor internet connection or network instability on the customer’s side.
3. Trial Period
We offer a [specify trial period if applicable, e.g., 24-hour trial] to allow customers to test our services. We strongly encourage customers to use this trial to assess our service quality and compatibility before committing to a full subscription.
4. How to Request a Refund
If you meet the eligibility criteria, please contact our customer support within [number of days, e.g., 7 days] of purchase with:
- Your account information (name, email, subscription details).
- A detailed description of the issue and any troubleshooting steps you have already tried.
Contact us at:
- Email: [email protected]
- Phone: +1 458 3299164
Our support team will review your request and may ask for additional information if necessary.
5. Processing of Refunds
Approved refunds will be processed within [specify number of days, e.g., 5-10 business days] to the original payment method. Please note that depending on your financial institution, it may take additional time for the refund to reflect in your account.
6. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page, and the updated date will be revised accordingly.
